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Beschreibung

全新恒生個人流動理財服務應用程式「恒生Mobile App」提供全面的理財功能，讓你輕鬆及安全地進行手機開戶、轉賬、理財及投資等，滿足日常個人理財需要。立即下載!
日常理財，輕鬆安心辦妥
• 透過手機，快速開立銀行戶口
• 一站式查閱戶口結餘、快速了解個人財務狀況
• 輕鬆以FPS轉數快進行轉賬及繳費
• 使用流動保安編碼及生物認證登入及核實交易，交易加倍安心
• 隨時隨地用手機拍攝港幣支票，即可輕鬆存入支票，無需再到分行或入票機入票
• 透過手機即可於恒生或滙豐ATM提取現金，無需隨身攜帶ATM卡，更安全省時
設計靈活人性化，服務更貼心
• 自訂個人化介面，快速使用常用功能
• 按個人需要自訂推送通知，例如轉數快入賬、信用卡到期繳款通知等，緊貼個人財務狀況
• 如要到銀行分行辦理櫃位服務，可透過手機預先取票，節省等候時間
• 可透過「在線通訊」隨時聯絡客戶服務員或向智能助理H A R O 查詢指定銀行服務
輕鬆管理理財產品
• 快速查看有關證券、外匯 / 貴金屬及基金的最新市場資訊，助你作出明智理財決定
• 投資介面簡單易用，讓你輕鬆投資港股、基金及債券等
• 集中管理信用卡，可隨時查閱信用卡戶口詳情及獎賞、繳付賬單或申請現金分期計劃等
• 快速開立定期存款及買賣外幣
「轉數快」為香港銀行同業結算有限公司所提供之快速支付系統服務。
本應用程式由恒生銀行有限公司(「恒生」、「本行」、「我們」)提供。恒生獲授權於香港特別行政區從事銀行業務，並受當地法規所規管。本應用程式所提供的產品及服務是為香港客戶而設。
本行無意讓任何人於任何本行受限制或未獲法律或法規授權分發、下載或使用本應用程式的司法管轄區、國家或地區內，分發或使用本應用程式。如你並非身處香港，我們或未獲授權於你身處或居住的國家或地區經本應用程式向你提供產品及服務。
位於香港中環德輔道中83號的恒生是在香港註冊成立的有限公司，恒生是由香港金融管理局監管的持牌銀行。恒生是香港存款保障計劃（DPS）的成員。合資格的恒生存款得到存款保障計劃的保障，每位存款人的最高保障限額為港幣500,000元。
請注意恒生沒有在任何其他司法管轄區獲得授權或許可透過此應用程式提供服務和/或產品。
此應用程式不應被視為傳達任何銀行，貸款，投資或保險活動的邀請或誘導，或在香港以外地區買賣證券或其他工具或購買保險的任何要約，邀請或推薦。 通過此應用程式提供的資料，如果在任何司法管轄區中，此類信息的分發可能被視為營銷或促銷活動，並且該活動受到限制，則此應用程式提供的資料並不適用於身在或居住在這些司法管轄區的人士。

Neue Funktionen von Version 16.7

此版本的更新包括:
• 推出24/7網上外幣兌換服務，客戶可隨時隨地進行實時外幣買賣，服務涵蓋11種外幣。
• 推出信用卡申請電子身份驗證 (eID&V)，讓新客戶可以在網上進行身份驗證，快速及輕鬆地申請信用卡。

Anbieter

Name

Hang Seng Bank Limited

URL

Informationen

Entwickler

Kategorien

Version

16.7

Größe

457,1 MB

Game Center

Nein

VPP Device Licensing

Ja

Bewertung

Altersfreigabe: 4+

Kompatibilität

iOS 13.0 oder neuer

Geräte

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2. Generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3. Generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5. Generation) Wi-Fi, iPad (5. Generation) Wi-Fi + Cellular, iPad (6. Generation) Wi-Fi, iPad (6. Generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9,7 Zoll), iPad Pro (9,7 Zoll) (Cellular), iPad Pro (12,9", 2. Generation), iPad Pro (12,9", 2. Generation) Wi-Fi + Cellular, iPad Pro (10,5"), iPad Pro (10,5") Wi-Fi + Cellular, iPad Pro (11"), iPad Pro (11") Wi-Fi + Cellular, iPad Pro (12,9", 3. Generation), iPad Pro (12,9", 3. Generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3. Generation), iPad Air (3. Generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5. Generation), iPad mini (5. Generation) Wi-Fi + Cellular, iPad (7. Generation) Wi-Fi + Cellular, iPad Pro 11" (2. Generation), iPad Pro 11" (2. Generation) Wi-Fi + Cellular, iPad Pro 12,9" (4. Generation), iPad Pro 12,9" (4. Generation) Wi-Fi + Cellular, iPad Air (4. Generation) (Wi-Fi), iPad Air (4. Generation) (Wi-Fi + Cellular), iPad (8. Generation) Wi-Fi, iPad (8. Generation) Wi-Fi + Cellular, iPad Pro 11" (3. Generation), iPad Pro 11" (3. Generation) Wi-Fi + Cellular, iPad Pro 12,9" (5. Generation), iPad Pro 12,9" (5. Generation) Wi-Fi + Cellular, iPad (9. Generation), iPad (9. Generation) Wi-Fi + Cellular, iPad mini (6. Generation), iPad mini (6. Generation) Wi-Fi + Cellular, iPad Air (5. Generation), iPad Air (5. Generation) Wi-Fi + Cellular, iPad Pro 11" (4. Generation), iPad Pro 11" (4. Generation) Wi-Fi + Cellular, iPad Pro (12,9", 6. Generation), iPad Pro (12,9", 6. Generation) Wi-Fi + Cellular, iPad (10. Generation), iPad (10. Generation) Wi-Fi + Cellular, iPod touch (6. Generation), iPod touch (7. Generation)

Sprachen

Chinesisch, Englisch

App Store: Kundenbewertungen

Alle Versionen

 3,2 (3.856 Bewertungen)

App Store: Kundenrezensionen

Force upgrade at least once a month

 – 
k08121995
 – 
2023-10-10
Version 16.7
The update is too frequent. Every time when I open the app it asks me to upgrade. And the app size is too large. Have you ever consider about the people with limited network data?

Too many updates

 – 
個個名都話改左點留
 – 
2023-10-10
Version 16.7
Always requires update. Annoying.

垃圾

 – 
gehdhhrhe
 – 
2023-10-06
Version 16.7
垃圾app 打過去就話app入面有得重設 然後app入去根本冇顯示重設嘅位 仲不如開打電話重設服務 垃圾銀行 垃圾app

Think for your client

 – 
eccf2019
 – 
2023-10-05
Version 16.7
You shall never block someone from logging into their system because of apps update. I am in need to make a payment at a place and must wait for the update. It shall be an option to update now or later when I have wifi

New fund

 – 
workinJP
 – 
2023-10-04
Version 16.7
Transferred new fun in hkd , after exchange to other currencies can’t recognise as the new fund for fund, bond and time deposit investment … while other banks’ app can do, it is not the biz mind (can give biz) just not flexible, IT never works well with com goals

Why got so many updates?

 – 
影子 reS
 – 
2023-10-03
Version 16.7
Force to update every months. Is it indicating the app is not safe?

更新把個app的體積不停變大

 – 
austi!!
 – 
2023-10-03
Version 16.7
個app成日都要更新. 每個新版本只會令個app的體積越來越大. 一年下來，原本幾百MB的app變成了幾GB. 霸佔手機內存，拖慢手機運作. 最後要成個app剷咗重新裝才去返幾百MB. 唔該搞搞佢！

每次都更新！有鬼用！

 – 
Ukermatata
 – 
2023-10-01
Version 16.7
可唔可以 少啲更新？

mandatory update

 – 
wkinwa
 – 
2023-10-01
Version 16.7
a

假優惠

 – 
Traviss chan
 – 
2023-09-29
Version 16.7
個簡易版shortcut竟然係擺轉帳去自己戶口
唔係擺轉帳/qr code
ui 垃圾都算
果個新資金優惠根本係假
入左幾多錢落去
轉做美金就 detect 唔到我啲新資金
永遠話新資金不足

手機提款彈app

 – 
路人zombie
 – 
2023-09-28
Version 16.7
更新手機到iOS 17之後，用手機提款功能時，一按數字就彈app，請盡快fix 。

ios17閃退

 – 
Sososotry
 – 
2023-09-25
Version 16.6
手機提款功能閃退

帳單記錄不夠清晰，帳單更新緩慢，升級IOS17.02 出現閃退

 – 
黑警濫權
 – 
2023-09-25
Version 16.6
帳單記錄不夠清晰，帳單更新緩慢，沒有改進，因參考渣打銀行app!!
升級IOS17.02 出現閃退

手機開戶失敗

 – 
夢中男神廷風
 – 
2023-09-15
Version 16.5
手機開戶口，添完所有資料，拍完照片才跟你說失敗，玩野？

Rubbish App

 – 
maxxxx101010
 – 
2023-08-10
Version 16.0
Upgrade everytime Loggin
A lots of restrictions

出現Err-008 問題

 – 
KK_Kwan
 – 
2023-08-05
Version 16.0
請快解決ERR-008 , 用唔到apps

Very slow and a lot upgrade required

 – 
ibillow
 – 
2023-08-03
Version 16.0
While hang seng is trying to build an image of innovation , it is disappointing to see it failed in executing its customer / digital agenda . The app is slow and it requires a lot of upgrade before it can work .
Separately, I receive a lot of annoying email , sms, phone call, notification bombarding me from Hang Seng . I continue to its service just becoz of the discounts it offers .

Pending transaction record please

 – 
martin0728
 – 
2023-07-22
Version 16.0
Cmon pending txn record for credit card, what r u waiting 4

Updating every time I use

 – 
Phcso
 – 
2023-07-13
Version 15.9
Updating every time I use, extremely annoying. Worst banking app ever

Too much update!

 – 
Kendawong
 – 
2023-07-09
Version 15.9
Almost every time I open the app, I am asked to renew or update.

資金沒有通知就被鎖了，安全性很差

 – 
tyDEyCFIhLbJ
 – 
2023-07-08
Version 15.9
非常差勁，開戶後連基本轉賬都做不到，存了10萬竟然不可以轉出來。

登入完，不停load

 – 
平凡人798
 – 
2023-07-06
Version 15.9
如題，Wi-Fi係咁，5G又係咁。之前都冇呢個問題

endless update

 – 
assassksjds
 – 
2023-07-05
Version 15.9
always need to update, but i can’t find any improvement

開親都要更新

 – 
fffjjfjjfjfj
 – 
2023-07-04
Version 15.9
煩

Constant updates

 – 
Henryik
 – 
2023-07-04
Version 15.9
An new update is available
An new update is available
An new update is available
An new update is available

.

 – 
Shhdusi
 – 
2023-07-02
Version 15.9
Difficult to use
Update quite frequently

更新到煩

 – 
Y.Lam
 – 
2023-07-01
Version 15.9
除了appstore有更新，每星期入app都要load更新，有冇咁多野要更新呀？😵‍💫😵‍💫😵‍💫

Always required to updates during app open

 – 
ccccc123arl
 – 
2023-07-01
Version 15.9
its the most stupidest apps i ever use. The most often experience is updates within app. A waste of my time.

Every time use the app is update and update

 – 
useyv1984
 – 
2023-07-01
Version 15.9
You update ur app everyweek? Idiot

更新夠未

 – 
Icehei
 – 
2023-07-01
Version 15.9
成日更新但越做越衰

Never success on the creating acc process

 – 
b'aby
 – 
2023-06-28
Version 15.9
Slow+bug+repeating enter data for ♾️times, trash app

Slow like hell

 – 
AW-AWESOME
 – 
2023-06-25
Version 15.9
Hang Seng is a fantastic bank, but when it comes to technology/ e-banking, hs lags way behind its rivals. If you don’t have a problem with an icon turning turning and turning in the middle of the app like 15-20 years ago, when you opened up a website full of photos, then you can keep this app. It is slow like hell. Don’t use its security services if you have a full time job and you have to sneak to toilet to place a buy/sell order as you won’t have enough time to do so! Hang Seng, please please make the app perform like it is a real 2023 app, not a 2000 website.

App crash after update

 – 
MY@...
 – 
2023-06-25
Version 15.9
After updates, the app crashed and nothing shows (just a white page). Please fix it.

登入後一片空白無法使用。

 – 
shakirabehappynothare krishna
 – 
2023-06-25
Version 15.9
已經試過刪除app重新下載，仍然是登入後一片空白，昨天用過仍然正常，今日全日都係咁。

Update之後個apps 空白一片

 – 
Leeman339
 – 
2023-06-25
Version 15.9
點攪呀整整佢啦

Cannot use

 – 
moooooooooov
 – 
2023-06-25
Version 15.9
Cannot use/ login e-banking after updating the app. Stay in a blank page after login, how can I fix it?

App is trying to be innovative but not user friendly

 – 
Privacyisimportant!
 – 
2023-06-21
Version 15.7
Hang seng is used to be an old school local bank trying to rejuvenate their brand by updating quite a few things. IT upgrade is part of it, butall I can say is theres a big room for improvement. It is silly to ask users to update the app. Especially when user is in line for ATM withdrawals. Also the app runs very slow. The idea of cardless withdrawal is good but the app is running too slow it does help increase the efficiency.

After the newest update Bug

 – 
JohnnyPali
 – 
2023-06-15
Version 15.7
After the newest update my app cannot view my credit card account, anything is blank!!!!

failed to open account online

 – 
Keny Wan
 – 
2023-06-13
Version 15.7
So disappointed that it shows system error after I input everything. And I tried twice, still error at the last step.

Frequent updates that waste ur time

 – 
The Bose Boss
 – 
2023-06-08
Version 15.7
I have to waste 15 minutes to update just to use the app. Fire your iOS developer. They are clearly not up to the task of developing banking apps.

Cannot open the app

 – 
user20200902
 – 
2023-06-05
Version 15.7
The app stops at the opening page and does not move to the login page.

Load load load no

 – 
...335
 – 
2023-06-05
Version 15.7
I keep reflecting the long loading time problem to the bank via other channel but in vain
From other reviews, this problem should have appeared for nearly a month. It’s amazing that the managers don’t feel that it’s a urgent issue.

煩

 – 
thehkgolden
 – 
2023-06-05
Version 15.7
三日唔埋，兩日就更新

夠垃圾！

 – 
Joe12345678901234567890
 – 
2023-06-05
Version 15.7
一直在初始畫面！

Please take time to update this app when you are urgent :)

 – 
princesteven2
 – 
2023-06-03
Version 15.7
You have to update this app twice a month, which is even more than I clean my room :)

如此大的銀行居然A P P不支持iPad

 – 
隨便選一個
 – 
2023-06-03
Version 15.7
如此大的銀行居然A P P不支持iPad

bad experience

 – 
gamer enthusiassum
 – 
2023-06-02
Version 15.7
bad operating situation of this app…always lag and have no response…please improve this mistake.

無鬼用

 – 
Gxhcbhxkgoh
 – 
2023-06-02
Version 15.7
成日就係度轉圈，用極都用唔到

成日更新

 – 
mypenisveryblue
 – 
2023-06-02
Version 15.7
更你老母
炒哂啲IT狗佢啦

開app都等超過30秒

 – 
msmzlwlmd
 – 
2023-05-29
Version 15.7
趕住開啊大佬

Make banking slower

 – 
N. Lau
 – 
2023-04-03
Version 15.2
The app updates only when you open the app, which is counter productive from user experience perspective. It took 3 minutes just to check my bank balance and, if you are queuing at ATM for cash, this makes the situation even worse.

Unable to login via mobile app

 – 
droncrusader
 – 
2022-12-31
Version 14.1
It keeps on having me to authenticate twice (one via mobile number and then email). After registering mobile pin and authentication, the service would be “unavailable” and would repeat indefinite.

The Worst Banking App

 – 
Mrs. H and her family
 – 
2022-12-01
Version 13.8
Normally banking apps are secure, stable and reliable. However, Hang Seng is the opposite of all. Forcing your customers/users to update the app every week is not a problem, but please ensure that it will work. I entered the passcode correctly a million times and the app just couldn’t load. Now I am worrying about paying my credit card bill on time. Thank you Hang Seng.

Forces updates

 – 
stevejeorbs
 – 
2022-10-16
Version 13.3
Just want to make a quick transfer but the app forces me to update then crashes ten times and it is so frustrating. Reach a stable version and let users stay on it! Also "log off" is two words; it is not "logoff" or "login" -- this is supposed to be a banking app for a well-known bank in HK and it's embarrassing to use

Need to update every 2 days

 – 
NLLKL
 – 
2022-09-19
Version 12.9
The app asks for an update every 2 days and this is really annoying, especially when i am outside and need to check my bank account and then boom "please update to the latest version", in which i am broken and do not have unlimited data to waste so yea, as a mobile app this app is not mobile at all. STOP ASKING FOR UPDATES AND FIX ALL YOUR STUPID BUGS IN ONE TIME.

Problem with mobile check deposit

 – 
ronaldlau
 – 
2022-09-15
Version 12.9
Camera interference error when using mobile check deposit

Documents viewing

 – 
Arlliman
 – 
2022-08-27
Version 12.8
Hang Seng Bank App is becoming more and more user friendly. However, when you are viewing statements or documentation stuff, landscape mode is not provided. It really helps a lot if you add that viewing mode especially when you read on a cell phone.

Should allow not to use Mobile Security Key

 – 
wkh1
 – 
2022-08-27
Version 12.8
Why is there no option to choose not to use mobile security key? I am forced to set up 6 digit security key or otherwise not able to login with my original password. So that means I would rather lower my security level of my ebanking or not to use mobile app for it. It is ridiculous.

60-day for integrated account would be helpful

 – 
Rarskakamus
 – 
2022-07-20
Version 12.5
As pointed out in another review, for integrated accounts there is a feature for a 60-day transaction summary but it doesn’t go back 60 days.
When looking for quick info, MORE THAN ONE CYCLE meaning more than 30 days is helpful because many transactions are on a monthly basis and you can’t see them if you check a few days too late…without checking statements.

Constant updates = poor user experience

 – 
chonikco
 – 
2022-07-05
Version 12.4
Every time I use the app, it either requires an in-app update or an app store update. The development team should really consider how often they are requiring updates.
It’s a banking app, unlikely the users use it on a daily basis. Run the data and put yourselves in the users’ shoes please.

Mobile login

 – 
stinkeypanda
 – 
2022-06-24
Version 12.3
It's kinda annoying to use security key to login to mobile app. Not user friendly, who will bring the key to commute. Mobile app suppose to make payment/mobile banking easier

Long waiting time for app update

 – 
KLS LEE
 – 
2022-05-26
Version 12.0
Takes too long for app update, especially annoying when you want to use the cash withdrawal function instantly and arrive the ATM but need to wait for the completion of update.

Ridiculously long loading time for updates

 – 
Bear720
 – 
2022-03-28
Version 11.2
The latest update requires a loading time of 2.5 mins which makes no sense. Though it’s mobile withdrawal is convenient.

So your customers a favor, fire your IT team

 – 
Jimyenz
 – 
2022-03-28
Version 11.2
In app updates after updates, this latest update, requires you to have your screen on, for 30 mins, yes, turn off the screen and you'll start over. What the hell is wrong with you people thinking it's ok to force this crap to your customers???
For god's sake, this is an broken app from the get go, and why is that? Cheap IT useless programmers.
Fire them now.

Someone has to do some updated work on it

 – 
Jjjjkjkkkkkjj
 – 
2022-03-24
Version 11.1
One of the worst online banking app I have ever experienced
Complicated and not user friendly interface, with recurrent log-in issue. Super unwelcoming to use the service before I could find what I want

No force update please

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Banbaboo
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2021-12-11
Version 10.3
Every time I open the app it forces me to update. Poor user experience. I just want to check my account. Please stop any unnecessary update and let customer to choose, or only update when he tabs on the new features.

APP not stable. Pls correct it.

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輕車簡行
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2021-12-09
Version 10.3
Your APP can sudden just showed cannot connect and please check your internet connection. Actually the internet is OK for all other APP but just yours had problem. !?
Check if need to update, but answer is NO.
This kind of situation happened not just one time but many times. Starting from iPhone 5S till now iPhone 13, why can’t to e problem be fixed.
Banking system just cannot provide service for checking, so disappointed.
Please improve it asap.

Poorest e-banking app ever

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Laputa 
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2021-12-06
Version 10.3
Update all the time! need to update once or even more ! So annoying! Can’t login all the time ! They said no internet service available! But everything is fine for other bank ! Just want to have a quick look of my bank and 9 out of 10 times not success! Hate this stupid app!

Can you stop revamping the app?!

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Alice Ay
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2021-11-30
Version 10.2
Why is it necessary to keep changing the user interface so often in this app?! No sooner have I figured out where a function is now hidden and then they change it again! Directionless app development and unnecessary modifications! Super frustrating to use and ridiculously unnecessary. Every time I open the app, it needs updating again. By the time I’ve sorted out the app update, I could have walked to an ATM and sorted out my transaction already five times over. Totally defeats the purpose of an e-banking app being a mobile way to carry out banking transactions.

Always update update update every few days

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Chengpmw
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2021-11-12
Version 10.0
Never seen an APP updated so frequent that nearly every week updating. Moreover, after update, it takes more than 5 minutes to run the app saying “calibration”. Annoying!!!!

The worst banking app on this planet

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jwwnh2021
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2021-10-03
Version 9.8
If I can give 0 star, I will!
Notoriously difficult to manoeuvre in the app, and the constant update only makes it worse! The app has no consideration on UI, and the guidelines is just laughable. This app makes you want to quit this bank, it is a complete joke.

Forced you to update the app but crashed!

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Turboballs
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2021-10-01
Version 9.8
I don’t know why must force upgrading the apps? There are no improvements can be seen but crashes! It said it will be more stable after updating, however, after the upgrade, the app crashed. I logged in, reach the main page then logged out automatically. It totally annoys me. I have checked the app description, it said it can be used on my phone, I also checked the ios it is capable to the app. But it seemsl going wrong!
I thought it’s time for me to upgrade my phone too, I bought a iphone13. But it need to enter the login name and password, I used to use biological login, so I even forgot what was the login name! Very hate their doing! Not considering and useless!

Open bank account is not working

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Singkcs
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2021-09-16
Version 9.7
After I filled in everything and submitted, it just pop up a system error msg and everything is gone. I suggest you to think twice if you want to open a new account in Hang Seng using the app

Misleading functionalities

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ngj321
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2021-06-13
Version 8.7
While the apps provide options for 60days transaction history enquiry, for integrated account it actually only provides transactions of last 30days even when you have chosen 60days. It doesn’t alert you the required option is not available. Then for transactions took place on public holidays, the date of the next working day is shown along that transaction. Both functions are indeed very misleading !!

App closed after login

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CinCinKwok
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2021-05-23
Version 8.5
The app closed immediately after login, please check and fix, thanks

Rubbish app

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CH6111
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2021-05-04
Version 8.4
Always need to update. Did the bank’s IT think about when the customers need their mobile banking ? It is whenever we are outside and urgent! However, frequent updates spend our valuable time and mobile data. Totally rubbish !

Loading time and In-App Updates

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Ezreal Kung
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2021-05-03
Version 8.4
The loading time of the App is slow with poor UI/UX, which frequently used functions are hidden.
Also, the app always have an in-App update. It is awkward and annoying when I need to send money to someone or withdraw the money using the “Cardless” method at ATM machine.

Even worst than no change

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El368
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2021-04-13
Version 7.4
Not design per user experience. Before the payment option change , it takes 1 click only for viewing pending transfer transactions. After the latest update, it took 3 clicks for the same information lookup.
It’s not meaningful for such change.
Default receiving account is not useful and it shouldn’t be a mandatory setup. Poor judgement of the change without consideration variations of customer needs

The FPS system fails

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gingerbu
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2021-04-11
Version 7.8
After the latest updates, i cannot make any payment greater than 999. The system will automatically block me from typing more than 4-digits and turns a thousand in to one dollar... what’s wrong with it?

Annoying frequent updates

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Travis873
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2020-12-11
Users are frequently required to wait for a slow update when opening the app. It’s so annoying and inconvenient. When an update is truly needed, could you please put the newest version on App Store instead of updating it in this way? Thank you!

Worst banking app

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Kawaii628
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2020-11-04
Version 7.1
Sometimes I just want to quickly check balance but every time I open the app it’s updating (even if I updated from App Store). This update takes more than 5 mins. What’s the point of this app then? Login to web will be faster than this app update itself.

Mortgage Valuation Bookmarks

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Ndy N
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2020-07-19
Version 6.4
Please note the mortgage valuation bookmark function does not work. It can add properties on the list then after 24 hours or after few opening or close apps the bookmarks are all disappeared and need to re-input properties’ details again. This bug has been over 1 year

Button cannot be tap most of the time

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Stanley Fok
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2020-05-04
Version 6.0
When I was trying to transfer or pay bills, the submit button is always not responding. I have to keep tapping multiple and hope it works... can you fix this UI problem??

Simple and easy-to-use layout

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CityYuma
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2020-05-01
Version 6.0
Organized and user-friendly

Endless updates!!!!!

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Ccconniec
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2020-01-21
Version 5.5
How can the app rating got a such significant surge lately!????? Totally no improvement at all regarding the endless app update issue. Can the team manage to update the app once per month or bi weekly? 90% chance that the app requests an update whenever I open it. Still 1/5 to me!!!!!!!

the most inconvenient e-banking apps

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小芋头real
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2019-12-19
Version 5.4
the only thing can do may use it check your balance. Once (of course today)I’m going to have a payment to i-cable but the apps asked me the saving a/c can’t approve that. What an amazing joke. Not so on, I’m not understand why all of the companies must be shown in English.
Baby you wasted me almost 1 hour to get your internet bank a/c but I just saw my balance and do nothing.

Never ending annoying updates!!!

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Showyouuu
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2019-12-08
Version 5.4
I never bothered to write an app review but I really had to for your app! Literally everytime and everyday when l i open this app just to have a quick glance on my account balance or to do a fps transaction i am forced to go through either a slow update download or an upgrade on the version. Regardless of the purposes for these frequent updates, this is really inconvenient and annoying for users and team PLEASE take our opinions seriously! Thank you!

Loading time can be improved

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Jnnnnnnnnnnnnnnnnnnnnnnnn
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2019-09-10
Version 4.9
Overall interface is fine but it takes some time for loading, especially when navigating across different modules at the vertical option bar

good

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坑妃老闆出來别躲
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2019-07-13
Version 4.7
I don’t know why it has a bad rate, but I don’t have any problem while using this app

Account Preview

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monkeydsans
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2019-07-06
Version 4.7
It will be great if all accounts can be shown on first page, including saving, integrated and credit card, etc.

Annoying frequent updates

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$&@lcccccc
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2019-06-29
Version 4.5
Every time I used the app for important matters and it forced me to update before using the app. Do they know people use the app for serious business but not for fun?
And this time the app forced me to update it but there is no updated version available in the App Store, it's funny ain't it?

The Most Inconvenient Banking App

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trexshortarms
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2019-06-14
Version 4.5
Among the Standard Chartered, AE and your app that I installed, yours win as the most inconvenient personal banking app ever:
1. Still not supporting Face ID with its launch in 2017 - almost 2 years now! Users with newer model phones can only login by typing in tons of info
2. A slow running update % bar appears everytime you open the app. If internet connection was bad, congrats! it needs to start running from 0!
Please stop making useless amendments like account summaries or wtever. Learn from AE in which their app is highly user-oriented but extremely simple.
Anyways. Don’t even know if you guys review any comment here at all.