The unloved, ignored, socially-awkward Roy and Moss make up the I.T. department of Reynolm Industries. Their world is shattered by the arrival of a new 'relationship manager', Jen, a young woman who knows as much about computers as your average 17th-century Farmer. Roy and Moss are annoyed by Jen's obvious lack of computer literacy, while Jen is equally gutted to be exiled to 'middle earth', a dingy basement where the I.T. Dept. is located. However, it isn't long before Roy and Moss realise that a female presence in their team can have its benefits ...